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Terms & Conditions

We want you to find using and buying from this site easy and satisfactory. We need to let you know the terms and conditions you are accepting, simply by using or purchasing from this website.  When you order any product from this site, or simply access the website, please be aware that you are agreeing to all the terms and conditions we've described below. Please read them, so you're fully informed.

All reasonable efforts are made to ensure that the information provided on this site is correct and up-to-date. By accessing and using this site you acknowledge and accept that the use of the site is at your own risk.
We reserve the right to change information on the site including prices. You will be charged the price that was applicable at the time your order was made.  We reserve the right to refuse an order if for example there is non-payment or if the address is inaccessible.
If goods are not delivered or are faulty, we will only accept responsibility for replacing the goods or making good at the same value of the faulty or missing goods. We will not be liable for damages or losses resulting from faulty or missing goods.
Deliveries must be signed for.  Pet Etc cannot accept responsibility for the completeness of the order if the goods are not signed for and must be left at the delivery address.
Deliveries made to premises without the use of a lift will be charged a HK$20 service fee per floor starting from the third floor. The service fee is to be paid at the point of sale. If the Customer omits paying this fee, we reserve the right to not deliver the goods.
Employees of Pet Etc are not required to enter the personal premises of the customer's address upon successful delivery of goods.
This is a Hong Kong website
We've designed this website solely for people who are in Hong Kong. If you're not in Hong Kong when you access this site, you are entirely responsible for abiding by the laws of the country you're in. All the information on products and services on this website is only for Hong Kong.
You and this website
We do not charge anything for access to this website. You are responsible for paying any costs for connecting to this website. We may suspend, restrict or terminate access to this site at any time.
We accept no responsibility for the websites linked to this website, or any information, practices or products of other parties linked to this website. Any dealings you have with any person found via this website are between you and them: we will not be liable for any loss or damage arising from them.
If any one of these terms or disclaimers is unlawful, void or for any reason unenforceable, it doesn't affect the others. The remaining terms and disclaimers remain valid and in force.
All communications including advertisements made by Pet Etc Ltd and all information on this website are invitations to treat only and are not offers or unilateral contracts. In other words, though we may inform you of what we sell, and feature particular special offers (for example), we are not obliged to sell you anything.
When you submit an order, it represents simply an offer by you to purchase the products. It is not binding on us until we have notified you that the order is accepted and the goods have been dispatched by us. This means that if a product is shown on the web site but is not available or is incorrectly priced or otherwise incorrectly described, Pet Etc Ltd shall not be obliged to sell you that product.
Reference in these terms and disclaimers to Pet Etc Ltd shall include its successors and assigns.
Age limit for using this website
If you are under 18 years of age, please do not place an order with us. We will be pleased to take an order from your parent or guardian.
We reserve the right to change, modify, remove or substitute without notice any information shown on this website (or any other website owned by Pet Etc Ltd) from time to time.
Prices and availability of goods are subject to change. Nothing in this disclaimer applies to any products that you purchase from Pet Etc Ltd once you've purchased them.
All content and services on this website are provided on an 'as is' basis. Pet Etc Ltd cannot give any warranty for the website and its content. Pet Etc assumes no responsibility and shall not be liable (to the extent permitted by law) for any damage or injury arising out of any use of or access to the site. 
Though we try to make the website correct and reliable, we cannot guarantee that it is. We do not give any warranty for the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on this website.
Pet Etc Ltd will not be liable for any damages (including without limitation loss of profit or loss of use) arising out of your use or delay or inability to use the website, its content or any link to another website arising in contract, tort (including negligence) or otherwise.
The site may contain links to other sites and pages which are not maintained or controlled by Pet Etc and for which Pet Etc is not responsible. When you activate any of these links or pages you leave the Pet Etc site and access to such a site or page is at your own risk for which Pet Etc disclaims all responsibility and liability.
The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that Pet Etc assumes no obligation or liability for any advice or information given with the Products and Pet Etc shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at the Customer's risk. Some products may cause a choking hazard to pets and children. The Customer is responsible for monitoring the proper use of products around pets and children and should always follow supervision and feeding guidelines as suggested by the manufacturer. Pets and children should never be left alone without adult supervision with products that may be improperly ingested or cause a choking hazard.
Pet Etc reserves the right but undertakes no duty to review edit or otherwise change this site and any information contained on this site including the Terms and Conditions at its sole discretion and without notice.

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